Thursday, August 21, 2008

At office

I generally keep office out of this blog, and it’s better that way, I guess. But, something happened at office today which I thought I needed to write, maybe just to get it out of my system and forget it. After all, I know people who does that – write to get things out of system. I thought I too should give it a try.

So, it happened that I had booked a conference room for a meeting today, but I didn’t really check out the time zone (being a global company, the web request system has too many time zones available, none of which I was aware of). Therefore, when we go to the conference room, and are in the middle of a call, someone dashes in and interrupts us. He comes in without even caring to knock. He has a frown on his face and almost makes us a gesture to get out. He has the air of someone who seems to be extremely busy, and therefore has no time to even have a decent talk to explain anything. “I have a booking for this room right now,” he says. I, being not very good at countering and always overvaluing politeness, try to mumble something like, “But I did make a reservation for this!” At this he frowns upon me and opens his laptop to show his reservation. I did realize, by then, that I might have made a mistake (which I absolutely did because my reservation was showing a different time zone) and so we abandon the call and move to the next conference room available. Luckily, the next room was unreserved and our call resumed smoothly and there was a not-too-bad ending to the whole thing, after all.

Now, what I want to convey here is that, is it wrong to expect politeness and decency from people around you, especially when you are working in an environment where everyone is (supposedly) highly educated? (The person who stormed into the conference room is a Principal Software Engineer, I later found out from the intranet, and probably is a heavyweight or something, but for me he is simply a man without manners.) I agree that people might be awfully busy and there might be lot many important things making them busy all the time, but is basic etiquette such a difficult thing to practice, after all? Or, is it a notion that politeness is synonymous with weakness? Is it that to move ahead you must get a permanent frown on your face, and intimidate others with your manners and words?

Well, I don’t want to appear to be shocked with this behavior – I have had my share of encounter with rudeness; in fact, plenty of them. But yes, it did manage to unsettle me for a moment because so far (and I’m indeed happy to say this) I didn’t really encounter too many nasty people at my workplace. Maybe, this was a precursor for things ahead!

Whatever, sorry to have disappointed you, if were expecting something different to read here. But, well, one needs to vent out occasionally, and what better place than a blog for doing that?

PS: While walking back home in the evening, I was thinking of this incident and it reminded me of an old essay I read in my schooldays – A.G. Gardiner's On Saying Please, which you can read here. A.G. Gardiner (1865–1946) wrote some delightful essays under the pen-name Alpha of the Plough and this essay is a good example of his excellent style and humour. It is sad that essays never enjoyed as much popularity as novels or short-stories. A collection of A.G. Gardiner's essays, namely Pebbles on the Shore, is available here.

1 comment:

Anonymous said...

Hi! Pranab,
These type of people you'll find in all the offices, at least one or two will be there. And I feel most of the time these are those people who get undeserved power and position and it goes above their head or those who are yes boss and face these situations more often from boss and pass it to us. Basically it's an individual characteristic that shows their bring-up. And we can't do much for them except to wish them Get Well Soon. But the best way is to forget and ignore them completely if we can't do anything else. But for sure I won't be able to be that poliet with him next time. But as far as I know you it would be difficult for you to be impoliet :-)
So just forget and wish him Get Well Soon :-)
Parul